1. This offer is available to new customers who start a Plusnet mobile contract within a promotional period.
  2. Offer is only available with orders made via designated sales teams.
  3. Offer is subject to availability and may be withdrawn at any time.
  4. You must provide a valid email address, mobile number and postal address in your application to receive this offer.
  5. Eligible customers will be sent a claim email within 5 working days of making the first mobile contract payment to Plusnet. If you have not received your claim email within 5 working days of this payment date, you should contact the Plusnet Mobile Rewards Team on 0344 381 5059 or email
  6. Rewards must be claimed within 90 days of your purchase date. Once you have completed the online claim form and your details have been received, your order will be checked to ensure you still qualify. If you do your reward card will be mailed to the address you provided within 31 days of your claim date.
  7. You will have 3 months from the date of issue to activate your Reward Card online. If you fail to activate within 3 months you will no longer be eligible for the offer.
  8. The reward is provided in the form of an Reward Card. Please see the Card Terms for full details on where you can use your card. Your balance will be valid for 12 months from the date of card issue and expires by the date displayed on the front of your card. Once expired, you will no longer be entitled to the funds on the card.
  9. Fulfilment of the reward will be managed by Blackhawk Network EMEA Limited on behalf of Plusnet. If the reward is not received within 31 days of your contract start date, then you should contact our dedicated Customer Service team on 0344 879 1069* or email
  10. This offer is entirely separate from any other rewards card offer, and will not affect your ability to claim any other reward card you may be entitled to.

Your reward card ® is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. GVS Prepaid Ltd’s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD and is part of the Blackhawk Network group. Cardholder data is governed by the Blackhawk Network Privacy Policy.

Reward Card Terms and Conditions

Please ensure you have familiarised yourself with the full Card Terms before claiming and or activating the Reward Card.

Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs.

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